Refund and Return Policy for RadianceByRaytillia.com

Welcome to RadianceByRaytillia.com!

Due to the nature of our services and digital downloads, we are unable to offer refunds or returns. This is because once you have purchased a service or downloaded a digital product, the transaction is final and the purchase cannot be reversed.

However, we understand that unforeseen circumstances or misunderstandings may arise. We are committed to providing excellent customer service and strive to ensure your satisfaction. Therefore, if you are not completely satisfied with your service experience, we encourage you to contact us within 3 days of your appointment. We will work diligently to address your concerns and find a solution that meets your needs, within reason. This may include rescheduling your appointment, offering additional support, or providing alternative options.

Please note:

• Refunds will not be issued for cancellations made by the client with less than 24 hours’ notice. We kindly ask that you provide us with as much notice as possible if you need to cancel your appointment, as this allows us to offer the time slot to another client.
• Refunds will not be issued for no-shows or missed appointments.
• Refunds will not be issued for dissatisfaction due to factors outside our control, such as personal expectations or desired outcomes.

We appreciate your understanding. If you have any questions or concerns about this policy, please do not hesitate to contact us at [email protected].

Additional Information:

• Digital downloads, by their very nature, cannot be returned once downloaded. This is because they can be easily copied and cannot be physically retrieved once accessed.
• We encourage you to carefully review the details of our services and digital downloads before making a purchase to ensure they meet your needs and expectations.
• If you have any questions about a specific service or digital download, please feel free to contact us before making your purchase.